Home > Term: Automatic call distributor (ACD)
Automatic call distributor (ACD)
A device that answers calls with a recorded message and then routes calls to the appropriate department or unit.
- Μέρος του λόγου: noun
- Κλάδος/Τομέας: Υγεία
- Category: General
- Company: Blue Cross Blue Shield
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- Harry8L
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