Home > Term: scorecard
scorecard
An evaluation device, usually in the form of a questionnaire, that specifies the criteria customers will use to rate your business’ performance in satisfying customer requirements.
- Μέρος του λόγου: noun
- Κλάδος/Τομέας: Quality management
- Category: Six Sigma
- Organization: ASQ
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Δημιουργός
- asquser
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(Minneapolis, United States)