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personal service representative

A professional who visits agents, tie line customers, and private wire patrons to demonstrate to employees use and operation of telegraph equipment and facilities. Respnsibilities include:

  • Demonstrates use of telegraph equipment and operating procedures.
  • Explains rates and company services.
  • Consults with customers concerning communication needs and suggests methods of eliminating operational difficulties.
  • Suggests modifications of customer's private wire switching equipment.
  • Prepares written reports of services rendered to customers, including descriptions of difficulties encountered.
  • Aids in development and preparation of operating procedures.
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Δημιουργός

  • Jason F
  • (United States of America)

  •  (V.I.P) 16216 points
  • 100% positive feedback
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