Home > Term: incident (case)
incident (case)
A customer service issue or problem reported by a customer and the activities that customer service representatives use to resolve it.
- Μέρος του λόγου: noun
- Κλάδος/Τομέας: Software
- Category: CRM applications
- Company: Microsoft
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Δημιουργός
- Trice
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(Bronze) 142 points - 100% positive feedback
