Home > Term: telephone-sales agent
telephone-sales agent
A professional who makes and confirms reservations for passengers on scheduled airline flights. Respnsibilities include:
- Arranges reservations and routing for passengers at request of ticket agent or customer, using timetables, airline manuals, reference guides, and tariff book.
- Types requested flight number on keyboard of on-line computer reservation system and scans screen to determine space availability.
- Telephones customer or ticket agent to advise of changes in flight plan or to cancel or confirm reservation.
- May maintain advance or current inventory of available passenger space on flights.
- May advise load control personnel and other stations of changes in passenger itinerary to control space and ensure utilization of seating capacity on flights.
- Μέρος του λόγου: noun
- Κλάδος/Τομέας: Professional careers
- Category: Occupational titles
- Company: U.S. DOL
0
Δημιουργός
- Jason F
- 100% positive feedback
(United States of America)